Privacy Policy
Privacy Policy
Lusvar operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a curated shopping experience (the “Services”). Lusvar uses Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use and disclose your personal data when you visit, use, make a purchase or complete another transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of personal data.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and the ways in which we collect, use and disclose your personal data as described below.
Personal Data We Collect or Process
“Personal data” means information that identifies you or can reasonably be linked to you or another individual. Personal data does not include anonymised information or data that can no longer be used to identify an individual.
Depending on how you use the Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal data:
Contact details, including name, address, billing address, delivery address, telephone number and email address.
Financial data, including credit or debit card numbers, financial account information, transaction details, payment method, payment confirmations and other payment-related information.
Account information, including username, password, security questions, preferences and settings.
Transaction information, including items viewed, added to basket or wishlist, purchased, returned, exchanged or cancelled, as well as transaction history.
Communications with us, including information you provide when contacting our customer service.
Device information, such as data relating to your device, browser or network connection, IP address and other unique identifiers.
Usage information, relating to your interaction with the Services, including how and when you browse.
Sources of Personal Data
We may collect personal data from the following sources:
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Directly from you, for example when you create an account, use the Services or communicate with us;
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Automatically through the Services, including data collected from your device and via cookies or similar technologies;
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From our service providers, where we engage them to provide certain functions or services on our behalf;
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From partners or other third parties.
How We Use Your Personal Data
We may use personal data for the following purposes:
Provision, Personalisation and Improvement of the Services
To process payments, fulfil orders, manage shipping, returns and exchanges, maintain and administer your account, remember your preferences, send account-related notifications and provide a personalised shopping experience.
Marketing and Advertising
To send you promotional communications and display personalised advertisements on our Services or on other websites.
Security and Fraud Prevention
To authenticate your account, prevent fraudulent or unlawful activity and ensure a secure shopping experience.
Communication with You
To provide customer support and maintain our commercial relationship with you.
Legal Obligations
To comply with legal obligations, respond to lawful requests from competent authorities and protect our rights.
Disclosure of Personal Data
We may share your personal data in the following circumstances:
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With Shopify, suppliers and partners who provide services on our behalf (including payment processing, logistics, IT services, customer support and data analytics);
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With commercial and marketing partners for advertising purposes;
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Where you provide consent or explicitly request that we share certain information;
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With affiliated companies or within our corporate group;
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In connection with business transactions or to comply with legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal data in order to provide and improve the Services. Some data may be transferred to and processed in countries other than your country of residence.
For more information about how Shopify uses personal data and users’ rights, please refer to Shopify’s Privacy Policy.
Third-Party Websites
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Children’s Data
The Services are not intended for minors, and we do not knowingly collect personal data from individuals under the legal age in their jurisdiction.
Data Security and Retention
We cannot guarantee absolute data security. The retention period for personal data depends on the purposes for which it is processed and applicable legal obligations.
Your Rights
Depending on your place of residence, you may have the following rights:
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Right of access
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Right to erasure
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Right to rectification
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Right to data portability
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Right to manage communication preferences
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Additional rights for the EU / EEA, including:
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Right to object to or restrict processing
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Right to withdraw consent
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You will not be discriminated against for exercising your rights. We may require verification of your identity.
Complaints
You may lodge a complaint by contacting us or by contacting the relevant data protection authority in your country.
International Transfers
Personal data may be transferred outside the EU. In such cases, we rely on recognised transfer mechanisms, such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this website.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at: