Shipping Policy
Shipping Policy
Thank you for visiting and shopping with Lusvar. The following terms and conditions outline our Shipping Policy.
Processing Times
All orders are processed within 1–3 working days.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In the event of significant delays, we will contact you by email.
Shipping Costs and Delivery Times
We offer free shipping on all orders.
Estimated delivery times:
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Free Standard Shipping: 5–12 working days
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Express Shipping (optional): 3–7 working days
Delivery delays may occasionally occur and are beyond our control.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has been dispatched, including your tracking number.
Tracking information will become active within 24–48 hours.
Customs, Duties and Taxes
Lusvar is not responsible for any customs fees, duties or taxes applied to your order.
All charges imposed during or after shipping are the responsibility of the customer.
Lost, Damaged or Stolen Parcels
Lusvar is not responsible for items lost, damaged or stolen during shipping.
If your parcel arrives damaged, please contact the carrier to file a claim.
We recommend keeping all packaging materials during the claims process.
Shipping Address Responsibility
It is the customer’s responsibility to ensure that the shipping address entered at checkout is correct and complete.
We cannot guarantee address changes once an order has been placed.
International Shipping
We ship worldwide. International orders may be subject to delays due to customs procedures.
Contact
If you have any questions regarding this Shipping Policy, please do not hesitate to contact us: